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Staff Members: Bug and Usability Reports here please.

This topic contains 9 replies, has 2 voices, and was last updated by  Test User 3 years ago.

Staff Members: Bug and Usability Reports here please.

  • davidck
    Keymaster

    Hello all staff members,

    Please reply to this thread with your usability and bug issues when you test this site.  If you are experiencing the same problem as another staff member, then please mention this; this confirms particular problems as being duplicatable.

  • davidck
    Keymaster

    There may be a problem with the account creation process on iPads under certain circumstances, this is being checked; some people can do it, others cannot, possibly a safari Vs chrome on iPad issue?

    • davidck
      Keymaster

      This particular bug has been identified as a CSS rendering issue, were certain browsers do not resize images.  A new version of the header image will be made to address this issue.

  • davidck
    Keymaster

    Rendering problem on S4 and similar devices should now be fixed; Mobile devices support in jetpack clashes with Mobile support in main theme.

  • davidck
    Keymaster

    Activation emails do not appear to be received by all recipients, I personally suspect the flood of new people has set off a filter on a lot of mail servers out there.  Contact me via the contact form and I’ll manually activate you if necessary.

  • davidck
    Keymaster

    I’ve disabled the Captcha specifically on login, it still remains for registration.  It would appear a reasonable amount of users were not noting the presence of the captcha on the second login screen, and assumed they’d entered in the wrong password the first time around; even though the page specifically says otherwise.

  • davidck
    Keymaster

    A reasonable amount of users set a username, and then attempt to login using a different username.  Naturally this does not work, and then the user resets their password.  Then they attempt to log back in with the wrong username but the correct password they reset their account to…

    Not quite sure how to address that one, so posting here first until a better solution than “BIG BANNER” is available.

  • davidck
    Keymaster

    Users do not note the presence of the “join” button in groups/forums.  If a user does not press the join button, then they cannot post to a forum.  Currently unsure of how to create notice that a user needs to join a group/forum as a member before they post to it;  Note that from experience that users will ignore the notice…

  • davidck
    Keymaster

    Some registering users do not receive the registration message with confirmation link because their email boxes are full.  Not sure how to address this particular type of user problem beyond asking them to clear their mailboxes so that they can receive mail.

  • Test User
    Participant

    Testuser joins forum, checks “join group” buttons work, which they do.  Then puts up this test message to demonstrate that new users can join and post in a forum.

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